Admin Executive

Inviting talents like you to join as our Administrative Executive. You will be mainly responsible for reviewing helper biodata, matching suitable candidates based on employer requirements, coordinating interviews, and supporting smooth hiring progress from selection to contract preparation.

We do not need you to be an expert in the industry because we provide structured training and clear workflow guidance. But hey, these essential traits are still much appreciated: strong sense of urgency, responsibility, consistency, and the ability to follow systematic workflow properly.

Your Benefits:

• Quarterly and Yearly Attendance Bonus

• Public Holidays Entitlement (All Federal & State Holidays)

• Great Career Progression Opportunities

• Medical Insurances

• Supportive Team Environment

• Structured Training and Clear Workflow System

Job Descriptions :

• Conduct English interviews and assess the communication ability of domestic helper candidates.

• Evaluate and assign candidates’ English proficiency levels based on company standards.

• Identify suitable candidates for shortlisting and employer matching.

• Conduct counselling calls with employers and helpers to understand concerns, resolve issues, and provide appropriate guidance.

• Follow up and escalate unresolved or sensitive cases to the relevant supervisor.

• Maintain accurate records of English assessments, counselling outcomes, and candidate information.

• Communicate professionally with candidates, employers, helpers, and internal teams.

• Perform other recruitment and customer service-related duties as assigned.
  

Job Requirements:

1. Required language: English (written and spoken for daily customer communication)

2. Experiences working in roles with customer service, operations, or complaint handling will be an added advantage only.

3. Must have basic computer literacy.

4. Must be willing to work on rotational shifts, including weekends and public holidays.

5. Fresh graduates are welcome to apply.

6. Immediate or short notice period availability will be preferred.

7. Working hours: 9am to 6pm, 6 days work week.

8. 6 months contract.

*As the role requires candidates to be proficient in English, we appreciate your understanding that only CVs in English will be processed.

If you are ready to embark on a career journey with growth, learning, and strong team support, we'd be excited and shall look forward to work with you!