Inbound Sales Manager

Inbound Sales Manager (Bahasa Indonesia / English)
MoldAway — a project of Nuanu Property Group | Bali

Clients come to you. Your job is to turn their interest into orders.

Bali’s humidity means every villa, hotel, and restaurant fights mold, rust, and limescale every day. MoldAway offers professional products and a complete application technology to solve it, and clients are already reaching out to us. We are looking for our first Inbound Sales Manager: a sharp, fast, organized person who answers every request, gives expert advice, and closes the deal.

This is a brand-new role. You will not just follow a process, you will build it.

Why this role is worth your attention

• Warm leads, not cold calls. Requests come in through phone, WhatsApp, Instagram Direct, and ads. You work with people who are already interested.

• Fixed salary + bonus for results. IDR 7,000,000 – 9,000,000 per month plus a KPI bonus based on how many leads you convert into paid orders.

• A real product to sell. Three products (MoldAway, CalcAway, RustAway), free on-site demonstrations, and a field team to support you.

• International environment. About half of your clients are foreign villa owners and hotel managers, half are Indonesian. Use your English every day.

• Direct access to founders. A small startup team, no bureaucracy, your ideas get heard and implemented fast.

• Work from anywhere in Bali. Most of the work is by phone and messengers, so Ubud or the south both work.

What you will do

• Handle all inbound requests and reply within 15 minutes during working hours

• Understand each client’s needs: property type, problem, volume

• Advise on our products: how to use them, how much is needed, basic safety

• Calculate orders using the price list and wholesale discounts, issue invoices, and track payments

• Book free on-site demonstrations and coordinate them with the field team

• Arrange delivery through the warehouse, courier, or field staff

• Keep every client in CRM and follow up on repeat orders and reviews

• Send a short weekly report: leads, conversion, revenue, reasons for lost deals

What we are looking for

• Native or fluent Bahasa Indonesia

• Spoken English B2: you can comfortably talk to a foreigner on the phone and write clear WhatsApp messages (confidence matters more than perfect grammar)

• At least 1 year of sales experience: phone sales, inbound leads, or client work in hotels, villas, or service companies

• Confident with WhatsApp Business, Instagram Direct, and Google Sheets; ready to work in a CRM

• Living in Bali, or ready to move here before your start date

• Own motorbike and SIM C license for occasional trips to clients or the warehouse

Big plus if you have

• Hospitality experience: housekeeping, front office, reservations, hotel or villa sales

• Experience with cleaning products, chemicals, or B2B supply

• Ability to prepare a simple quotation or invoice

• A third language, such as Russian or Chinese

What we offer

• Fixed salary of IDR 7,000,000 – 9,000,000 (final amount after the interview)

• Monthly KPI bonus for converting leads into paid orders

• Mobile and internet compensation when working remotely

• THR according to Indonesian law

• Schedule: Mon–Fri 09:00–17:00 (1-hour lunch), Sat 09:00–14:00, Sunday off

• No after-hours work: evening and Sunday requests wait for the next working day, with an auto-reply in between

• Pre-agreed overtime paid according to law

• 3-month probation period

• Medical insurance discussed at the interview

We welcome everyone. Religion and gender don’t matter to us. Candidates from Java and other islands are welcome too (relocation is at your own expense, and you need to live in Bali by your first working day).

Ready to turn interest into results? Apply now and tell us about the best deal you’ve ever closed.