Semua lowongan
S

OFFICER - CUSTOMER CARE & TENANT RELATIONS

Summarecon

On-siteFull-timeMid LevelOther
Jakarta24 Okt 2026
Lamar Sekarang

via Indeed

✦ Otomatis diisi data lowongan ini

Buat Surat Lamaran

Deskripsi Pekerjaan

Requirements:

  • Minimum Bachelor’s degree (S1) in Communication, Marketing, Business Management, Hospitality, or a related field.
  • Fresh graduates are welcome to apply; experience in Customer Service, Customer Care, Tenant Relations, Hospitality, or a related position will be an advantage.
  • Good understanding of customer service, complaint handling, customer experience, and tenant relations.
  • Able to handle customer and tenant inquiries and complaints, and coordinate with relevant departments to ensure proper issue resolution.
  • Strong communication and interpersonal skills, customer oriented, responsive, patient, and able to work effectively as part of a team.

Job Description:

  • Provide service and information to customers and tenants in accordance with established service standards.
  • Handle and follow up on customer and tenant inquiries, complaints, feedback, and needs.
  • Coordinate with relevant departments in handling customer and tenant issues and ensure proper follow up.
  • Build and maintain good relationships with customers and tenants through responsive communication and service.
  • Record and document customer and tenant feedback, and assist in preparing reports related to customer care and tenant relations activities.

Lowongan Serupa — Other

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